Privacy Policy

1. Introduction

At Automotive Tools Store (operating at thespecialisttools.com), we are committed to protecting the privacy of professional mechanics, automotive technicians, and serious DIY enthusiasts who use our platform to purchase high-quality air tools, automotive specialty equipment, and workshop accessories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you place an order for our professional-grade tools.
• Business Information: Company name, tax identification numbers (for business customers), and purchase history related to air tools and automotive equipment.
• Technical Data: IP address, browser type, device information, and operating system to optimize our website for tool professionals.
• Usage Data: Pages visited, products viewed (such as air impact wrenches or timing tools), and time spent on our site to improve your shopping experience.
• Payment Information: Processed securely through our payment gateways (Visa, MasterCard, JCB, PayPal) – we do not store full credit card details on our servers.

3. How We Use Your Information

Your information helps us provide professional-grade service to automotive tool users:

• Process and fulfill orders for air tools, automotive specialty equipment, and workshop accessories
• Provide customer support for technical tool inquiries and purchases
• Improve our product offerings and website functionality for professional users
• Send order confirmations, shipping notifications, and invoices
• Prevent fraud and enhance security for high-value tool transactions
• Comply with legal obligations related to tool sales and international shipping

4. Data Sharing and Disclosure

We may share your information in these limited circumstances:

• Payment Processors: Secure transmission to Visa, MasterCard, JCB, or PayPal for transaction processing
• Shipping Providers: Necessary delivery information to ship your automotive tools globally (excluding certain Asian and remote regions)
• Legal Compliance: When required by law regarding professional tool sales
• Business Transfers: In case of merger or acquisition related to our automotive tool business

We never sell your personal information to third-party marketers.

5. Data Storage and Security

We implement robust security measures appropriate for a professional automotive tools retailer:

• Military-grade 256-bit SSL encryption for all transactions
• Secure servers with restricted access to customer data
• Regular security audits of our systems
• PCI-DSS compliance for payment processing
• Data retention only as long as necessary for tool warranties and business records

While we protect your data with industry-standard measures, no electronic transmission or storage is 100% secure.

6. Your Rights

As a valued customer of our automotive tools store, you have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to processing of your data
• Request restriction of processing
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience when shopping for professional automotive tools:

• Essential Cookies: Necessary for secure checkout and account functions
• Performance Cookies: Help us improve our website for tool professionals
• Functionality Cookies: Remember your preferences for air tools and workshop equipment
• Analytics Cookies: Help us understand how professionals use our tool catalog

You can control cookies through your browser settings, but this may affect website functionality.

8. International Data Transfers

As we ship automotive tools globally (with some regional exceptions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy as our automotive tool business evolves. The updated version will be posted on our website with a new effective date.

10. Contact Us

For questions about this Privacy Policy or your personal data: